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LYDIA ALLEN

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Book an Appointment with Lydia | Tele-Psych

Portrait of Lydia Allen, Tele-Psych psychologist providing online counselling and therapy for anxiety, depression, and trauma in Australia.

Lydia Allen

Psychologist

Lydia Allen is a Psychologist at Tele-Psych providing online counselling Australia-wide. She specialises in anxiety, depression, trauma, and stress management. Lydia brings a warm and down-to-earth style to therapy, building strong relationships with clients and tailoring evidence-based treatments to help them achieve positive emotional, behavioural, and mental health outcomes.

About Your Tele-Psych Psychologist

Lydia Allen is an experienced psychologist who has worked across diverse mental health settings, including correctional facilities, employment rehabilitation, community case management, and private practice. Her professional knowledge is further strengthened by her work as an academic researcher and university tutor, giving her a well-rounded perspective on complex mental health care.


Lydia has extensive experience in treating the following presentations:

  • Complex trauma and Post-Traumatic Stress Disorder (PTSD)

  • Grief and loss counselling

  • Anxiety and panic disorders

  • Depression and mood-related disorders

  • Obsessive Compulsive Disorders (OCD)

  • Emotional regulation challenges

  • Workplace and employment issues

  • Parenting challenges

  • Pregnancy and post-partum difficulties


Lydia uses a person-centred approach to provide evidence-based treatment, tailoring therapy goals to each individual. She is skilled in Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness, and Motivational Interviewing, encouraging positive behavioural and emotional change. Lydia also believes in a holistic approach to mental health, considering the interconnectedness between mental, emotional, and physical wellbeing when creating treatment plans.


Her compassionate style, combined with strong clinical expertise, allows Lydia to guide clients toward resilience, personal growth, and improved quality of life.

Clinical Experience and Areas of Focus

Lydia Allen’s clinical background includes correctional psychology, employment rehabilitation, and complex case management, which informs her holistic approach to therapy. She now provides telehealth counselling for clients experiencing trauma, depression, anxiety, and stress, using CBT, ACT, and mindfulness to promote resilience and meaningful change. Outlined below are the presentations Lydia regularly treats, drawing on her experience across diverse mental health settings.

Book Your Telehealth Session

To book a session with Lydia call

Online Psychologists Providing Telehealth Counselling Across Australia

At Tele-Psych, our team of registered psychologists deliver professional online counselling and therapy services to individuals and families Australia-wide. Through secure telehealth sessions, clients can access high-quality psychological care from the comfort of their own home, making support more flexible and accessible.

We provide treatment for a wide range of mental health conditions including anxiety, depression, trauma, grief, mood disorders, and relationship challenges. Each psychologist uses evidence-based approaches such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and other proven methods to create personalised treatment plans.

Whether you are seeking support for yourself, a child, or a loved one, Tele-Psych makes it easier to connect with an experienced online psychologist. Our goal is to help clients build resilience, improve emotional wellbeing, and develop strategies for long-term mental health.

Telehealth Booking Terms & Conditions

1. Appointment Reminders:

You will receive an SMS and email notification 3 days prior to your appointment. Please reply "YES" or "NO" to confirm your appointment. 

2. Cancellation and Rescheduling:

A minimum of 48 hours' notice is required for any cancellations or rescheduling of appointments. You can notify us via SMS, email, or telephone.

3. Short-Notice Cancellations:

Cancellations made with less than 2 business days’ notice will incur a fee of 50% of the scheduled fee.
Please note, that Medicare does not provide rebates for canceled or missed appointments, so you will be responsible for the full cancellation fee.

4. Same-Day Cancellations and No-Shows:

If you cancel on the day of your appointment or do not attend, you will be charged 70% of the scheduled fee.
Please note, that Medicare does not provide rebates for canceled or missed appointments, so you will be responsible for the full cancellation fee.

5. Payment and Debt Collection:

Failure to pay the cancellation fee will result in an invoice with a 7-day due date.
If payment is not received by the due date, the invoice will be forwarded to debt collection services, which will attract additional administration fees.


Tele-Psych reserves the right to withhold further therapy sessions until all outstanding payments are received.​

6. Medicare Rebate:

Rebated Medicare sessions will have an out of pocket expense or gap fee. Please be aware that you must pay the full fee (including transaction fee) from your nominated debit/credit card before we can process your Medicare rebate of (General Psychologist) $96.65 or $141.85 (Clinical Psychologist). Additionally, the client must attend their therapy session to claim the medicare rebate.

7. Video Consultations:

Tele-Psych uses COVIU for all online consultations. To avoid delays please attempt to join your appointment at least 5 minutes before your appointment time. We recommend you perform a pre-test call to test your device. This will ensure that your video, audio and connection is working correctly. You can complete a pre-call by clicking on this link: https://tools.coviu.com/precall/. 

8. Halaxy:

We use Halaxy for all of our bookings, financial transactions, and Medicare rebates processing. 

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