HOME / FEES & REBATES
Types of Appointments
Medicare Rebate Therapy Sessions
Session Fee
General Psychologist - $190
Clinical Psychologist - $240
(not including transaction fees)
Medicare Rebate
General Psychologist - $98.95
Clinical Psychologist - $145.25
Out Of Pocket/Gap Fee
General Psychologist - $93.35 per session for
Clinical Psychologist
$98.15 per session for
(not including transaction fees)
To access Medicare-rebated psychologist sessions, you are required to have a GP/Doctor referral and Mental Health Care Plan.
Please Book an appointment with your GP to organise this documentation. Once completed, your GP can forward the referral to us.
Session Fee
General Psychologist - $190
Clinical Psychologist - $240
(not including transaction fees)
Please contact your health insurer to check whether psychological therapy services are covered under your policy, as coverage can vary between providers and policy types.
Rebate amounts also differ depending on your level of cover, so it’s best to confirm directly with your insurer what rebate you may be eligible to receive.
Full payment of the session fee is required at the time of your appointment. Tele-Psych will provide you with an invoice, which you can submit through your health insurer’s online portal to claim your rebate.
If you have any questions or need assistance with your invoice, feel free to contact us.
Work Cover & Traffic Accident Insurance
Session Fee
50 Minute Consultation
If your claim is approved for psychological therapy, your WorkCover insurer will cover the full cost of your sessions.
We provide WorkCover and Traffic Accident claims. We are providers for SIRA, WorkCover QLD, TAC, Allianz, Suncorp & Other state agencies. Please contact our team and will contact your claims manager to find out if you have been approved for psychology therapy services under your claim.
NDIS
Our psychologists are able to provide therapy to clients who are self-managed or plan-managed under the NDIS.
Please note that we are not a registered NDIS provider, so we are unable to offer services to clients who are NDIA-managed.
If you have any questions about your funding type or would like support with booking, please contact our team.
Reduced Fee Sessions
If you are experiencing financial hardship and have a Mental Health Care Plan from your Doctor and a concession card (Centrelink Health Care Card or Pension Card) you can apply for reduced fee sessions. Should finances continue to be a barrier to you starting treatment please give us a call to discuss your situation or complete our application form by clicking here.
Report Writing
Please be aware there is a cost involved for our Psychologists to write reports or complete certain documents on your behalf. Please discuss your report request with your Psychologist or speak to our reception team.
Cancellation Policy
Tele-Psych requires at least 48 hours notice regarding rescheduling and cancellation of booked appointments. You can notify us via SMS, email, or telephone. Cancellations made with less than 2 business days’ notice will incur a fee of 50% of the scheduled fee. If you cancel on the day of the appointment or fail to attend, 70% of the scheduled fee will apply. Please note that Medicare does not provide rebates for cancelled appointments, so you will be charged the full session fee.
Our cancellation policy ensures that we have enough notice in order to reallocate your appointment should you be unable to attend.
How Telehealth Works
Our sessions are delivered online through our secure platform, COVIU. There’s no need to download apps or create accounts—simply click your unique session link and you’re ready to go. All you need is a device with internet access, a camera, and a microphone. Telehealth allows you to access therapy from anywhere, with the same privacy and effectiveness as in-person sessions.
What to Expect
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A confidential and non-judgmental space
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Collaborative goal-setting with your psychologist
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Practical tools and strategies to support your mental health
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Regular review of progress to ensure therapy meets your needs
