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Our Process

Therapy shouldn’t be complicated. At Tele-Psych, you get real support from real people. No travel, no waiting - just care that meets you where you are.

Online Psychologist | Telehealth Therapy | Work Cover Psychologists | Tele-Psych Online Telehealth Psychologists Australia

Why Choose Tele-Psychs

Booking your session with Tele-Psychs takes less than two minutes.
You can schedule your online psychologist appointment anytime, from anywhere in Australia — no travel, no waiting rooms, and no paperwork delays.
 

  • Select your preferred time and psychologist

  • Choose between one-off or recurring sessions

  • Receive instant booking confirmation


All bookings are handled through our secure online platform or by calling our team on 1300 820 031.

Our Process

01

Self-Referral

You don’t need a doctor’s referral and Mental Health Care Plan to start your mental health journey. Simply fill out our easy self-referral form. It takes just a few minutes. Once submitted, our friendly admin team will get in touch to confirm your details and match you with a qualified psychologist who suits your needs.

02

Meet Your Psychologist

Your first session is all about connection. We’ll take the time to understand what brings you to therapy, your goals, and what approach might work best for you. Every psychologist at Tele-Psych is trained to create a comfortable, judgment-free environment where you can talk openly.

03

Begin Your Therapy Journey

Sessions are conducted via secure video call, giving you complete privacy and flexibility. Whether you’re managing anxiety, grief, or simply need someone to talk to, we’ll guide you every step of the way.


We make sure every client knows exactly how online therapy sessions work before they begin - because your comfort and confidence are our priorities.

Complete Your Secure Intake Form

Before your first session, you’ll receive a confidential intake form.
This helps your psychologist understand your goals, background, and any symptoms you’d like to address.
Your information is encrypted and handled according to AHPRA and Privacy Act standards.

Meet Your Psychologist Online

At your appointment time, simply click your secure session link.
You’ll meet your registered psychologist through our telehealth platform—private, professional, and fully compliant with Australian regulations.

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Join from any device (laptop, tablet, or phone)

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Enjoy high-quality audio and video for clear communication

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No downloads or technical setup required

Who This Is For

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Individuals who prefer to pay privately and skip Medicare or health-fund rebates

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Those who need faster access to therapy and prefer the self-managed route

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People who want flexibility and want to avoid the referral process

Important Considerations

  • If you intend to claim rebates through Medicare or Private Health Insurance, you’ll need to select the appropriate referral pathway instead of self-referral.

  • The self-referral fee range is approx $190–240 for a 50-minute session (each psychologist may charge slightly differently).

  • Always ensure your device (computer/tablet/phone) has a good internet connection for a smooth session.

  • If you’re unsure whether self-referral is right for you, we’re happy to help, call us on 1300 820 031 or email reception@tele-psychs.com.au.

How Telehealth Works

Our sessions are delivered online via secure platforms such as Coviu or Zoom. You don’t need to download complicated software—just a device with internet, camera, and microphone. Telehealth allows you to access therapy wherever you are, with the same privacy and effectiveness as in-person sessions.

What to Expect

  • A confidential and non-judgmental space

  • Collaborative goal-setting with your psychologist

  • Practical tools and strategies to support your mental health

  • Regular review of progress to ensure therapy meets your needs

Online Psychologist | Telehealth Therapy | Work Cover Psychologists | Tele-Psych Online Telehealth Psychologists Australia

Ready to Get Started?

Book your first session online today or contact us to learn more. Whether you’re seeking support for yourself or a loved one, our team is here to help you take the next step toward better mental health.

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