Helping you recover after a traffic related injury

CTP Psychological Therapy with Tele Psych provides accessible and evidence based mental health treatment for people affected by motor vehicle accidents. We work within Compulsory Third Party insurance schemes and traffic accident frameworks, including TAC Victoria and major insurers such as Allianz, Suncorp and GIO. Our focus is on delivering approved psychological therapy that supports recovery, emotional wellbeing and functional improvement after an accident.

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Psychological injuries following a traffic accident can include anxiety, depression, post traumatic stress, adjustment difficulties and fear related to driving or travel. These challenges can significantly impact daily life, work and relationships. Tele Psych offers therapy delivered by experienced CTP psychologists who understand the clinical and administrative requirements of insurance funded care.

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Our services are designed for clients with an active claim who have approval for ongoing treatment rather than one off assessments. We support clients throughout the therapy process, from referral and insurer approval through to progress reporting and continued care. With telehealth delivery and immediate availability for approved referrals, we aim to reduce delays and make it easier to access the right support at the right time.

How CTP psychological therapy works

Accessing CTP psychological therapy usually begins with a referral from a GP, specialist or treating practitioner once a motor vehicle accident claim has been lodged. After the claim is accepted, the insurer or TAC agent provides approval for psychological treatment. Tele Psych assists by confirming documentation requirements, treatment limits and reporting expectations before therapy commences.

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Once approval is in place, clients are matched with a psychologist experienced in traffic accident psychological therapy. Sessions are delivered via secure telehealth, allowing flexibility and continuity of care regardless of location or physical limitations. Treatment plans are tailored to the individual and may include cognitive behavioural therapy, trauma focused therapy, anxiety management, mood support and strategies to rebuild confidence and independence.

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Progress reporting is an essential part of insurance funded psychological therapy. Tele Psych provides clear and timely updates to insurers, outlining engagement, clinical progress and functional outcomes. Where required, we participate in reviews and respond to requests for additional information to support continued treatment approval. This structured approach ensures therapy remains aligned with insurer guidelines while prioritising the client’s recovery.

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Clients are supported throughout the process with clear communication and a respectful, trauma informed approach. We understand that navigating a CTP claim can feel overwhelming, particularly when dealing with psychological distress. Our role is to reduce administrative burden where possible and allow clients to focus on their recovery.